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Student Privacy Policy
Last updated on March 30, 2024
Student privacy is just as important to us as it is to you.
Student information is accessible to parents, teachers, school administrators, district administrators, and state education administrators. Education researchers can access aggregate information.
You can reach out to us. We’re here to answer any additional questions you might have. Please don’t hesitate to call us at 1-888-793-8331 (between 8 am and 5 pm ET) Monday-Friday, or email us at support@mobymax.com anytime.
What we do
Comply with COPPA
and FERPA.
and FERPA.
Allow teachers to replace
student first and last
names with nicknames or
aliases.
student first and last
names with nicknames or
aliases.
Allow parents/guardians
to view a student’s
progress, time spent, and
lesson data.
to view a student’s
progress, time spent, and
lesson data.
Constantly monitor the
security and integrity of
data.
security and integrity of
data.
Allow student accounts to
be soft-deleted or
permanently deleted.
be soft-deleted or
permanently deleted.
This Privacy Policy governs the manner in which MobyMax collects, uses, maintains and discloses personally identifiable information in records ("Student Records") collected from users ("User") of the www.MobyMax.com website ("Site"). This Privacy Policy applies to the Site and all the services offered by MobyMax on this Site.
COPPA and FERPA
We are committed to working with our Users to comply with laws, rules, and regulations governing the use and protection of Student Records, including the Children Online Privacy Protection (COPPA) and the Family Educational Rights and Privacy Act (FERPA) and their implementing regulations, applicable state laws, and statutes governing Student Records we receive from Users. As such, MobyMax is committed to protecting the security, confidentiality, and integrity of Student Records that we receive from Users, as well as to protecting against unauthorized access or anticipated threats.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, subscribe to email alerts, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, and phone number. Teachers or administrators choose which identifying information to include as the students' first name, last name, username, password, and ID. We never collect sensitive information such as student addresses, social security numbers, or dates of birth. We permit teachers or administrators to replace student first and last names with nicknames or
aliases. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities. Users can correct any erroneous personal information by emailing support@mobymax.com or calling (888)793-8331.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site uses “cookies” to enhance Users’ experience. A User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent, but this may result in some parts of the Site not functioning properly.
How we use collected information
MobyMax may collect and use Users’ personal information for improving the User’s experience or sending periodic emails. Students shall not receive email alerts containing any advertising or product information. We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site and so that we may improve our Site. If the User decides to opt-in to our email alerts, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Property and control of student data
All student records and data continue to be the property of and under the control of the local educational agency. Students are able to access, print, and otherwise retain any student-generated content by accessing it through various channels in their student accounts. Parents or guardians are able to access their student’s MobyMax data like progress, lessons completed, and time spent.
What we don't do
Collect sensitive student
information such as
address, social security
number, or date of birth.
information such as
address, social security
number, or date of birth.
Sell or rent user
information.
information.
Display commercial
advertising to students.
advertising to students.
How we protect your information
We adopt appropriate data collection, storage and processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information. We may disclose and share personal information with (1) our group companies or any entity which acquires any part of our business, (2) with our service providers (including, for example, suppliers who develop or host our sites), (3) with single sign-on providers that you use to access our software, (4) roster services that you use to update your student and teacher rosters, and (5) if required or permitted by law with other third parties.
Procedure for unauthorized records disclosure
In the event of a breach or unauthorized disclosure of student records that would be subject to disclosure under applicable federal or state law has occurred, MobyMax will take prompt and appropriate steps to mitigate further breach or release of student records, provide notice to the affected User promptly and without reasonable delay, and work with the affected User to provide information and assistance necessary to comply with any notification to parents, legal guardians, or students, as is required by applicable law.
Contract termination/completion
Upon receipt of written request from the User, MobyMax will delete Student Records in its possession within a commercially reasonable period of time. At any point, teachers or administrators are able to soft-delete or permanently delete student accounts and data. For clarity, data generated by MobyMax or our products that is in aggregate, or that is anonymized (i.e., personally identifiable information has been removed) may be retained by MobyMax.
Changes to this privacy policy
We may update this Privacy Policy at any time. When we do, we will revise the updated date.
Your acceptance of these terms
Unless you have entered into your own school or district contract with MobyMax, you signify your acceptance of this Privacy Policy by using this site. Your continued use of the Site following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact support@mobymax.com.